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הייעוץ והליווי בהתנדבות למילואימניקים

Be Mindful of Your (Customer) Experience

Impact
Your
Success

"If you build it, they will come"

About
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About ME

How many times in the last two days have you told yourself that you "need" to do something as opposed to "wanting" to do it?

 

My name is Avner Firon, married with 3 gorgeous daughters. Has a bachelor's degree in psychology and an M.A. in consulting and organizational development. I love people, a teacher at heart and I want to help you grow.

All my life I have been involved in the creation, development, and management of high-tech world-class global services operations, and in the development of the people who provide the service. I have over 10 years of experience accompanying managers from Israel and abroad (USA, Europe). As VP, I promoted a growth mindset, and sensitive management style, which saw the employees and their needs, which showed proven results, constant improvement of their expertise, employee retention, and employee satisfaction, which of course led to customer satisfaction and of those who worked with them.

Today I am a personal trainer who combines mindfulness in career development, business operations development of

Customer Experience (customer service and customer success), and life of constant growth.

I train private individuals, managers, and organizations to realize their potential.

I start with a 20-minute Zoom meeting so we can get to know each other and see if there is the right chemistry and energy for us to go on this exciting journey together.

On top of that, I have been a mountain bike guide for the last 12 years, helping other riders to ride better, faster, and much safer. 

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Ilan Kushnir, ZOOZ

"Avner accompanied me in a large global project and helped me with dilemmas and intercultural complexities and advance communication with the US"
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